Privacy Policy

At Hill Country Wood, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or interact with our services.

Information We Collect

We may collect the following types of information:

  • Personal Information:
    Name, email address, phone number, and billing details when you place an order or contact us
  • Order Information:
    Product details, purchase history, and transaction data
  • Technical Information:
    IP address, browser type, device information, and website usage data
  • Communication Data:
    Messages, inquiries, or requests sent via forms or email

How We Use Your Information

We use your information to:

  • Process and manage orders
  • Communicate regarding pickups, orders, or inquiries
  • Improve website functionality and user experience
  • Send updates, promotions, or important notices (if opted-in)
  • Prevent fraud and ensure security

Sharing Your Information

We do not sell your personal information. However, we may share your data with:

  • Payment processors to complete transactions
  • Service providers that help operate our website
  • Legal authorities if required by law

Cookies and Tracking Technologies

Our website may use cookies to:

  • Enhance browsing experience
  • Analyze website traffic
  • Store user preferences

You can disable cookies through your browser settings, though some features may not function properly.

Data Security

We implement reasonable security measures to protect your information. However:

  • No method of transmission over the internet is 100% secure
  • We cannot guarantee absolute security

Your Rights

You have the right to:

  • Access your personal data
  • Request corrections or updates
  • Request deletion of your data
  • Opt out of marketing communications

To make a request, contact us using the Contact Us page

Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those sites.

Changes to This Policy

We may update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

Contact Us

For any questions regarding this Privacy Policy, please us the Contact Us page